CELIA SLATTERY STUDIO POLICIES
Our Studio Policies reflect our emphasis on professionalism and consistency, which are important disciplines in any musical endeavor. In the professional music world, keeping commitments and showing up on time can make or break your reputation. Consistency in showing up to lessons is also crucial to keeping your voice “in shape,” so that you make progress and are ready should any unexpected opportunity come along to sing.
STUDENT RESPONSIBILITIES
Students should willingly and whole-heartedly commit to their vocal journey by showing up for yourself. This means maintaining an active focus during your lessons and in your own practice, discussing challenges and celebrating successes! In order to make good progress, it is recommended that you set aside between 30 and 60 minutes a day, five days a week for your practice sessions.
Students must provide sheet music in their key for their repertoire, and should have backing tracks if needed for accompaniment.
CANCELLATIONS/RESCHEDULING
We take your commitment to your lesson time seriously. Please understand that if you do not show up at your lesson time, or give us adequate notice of any changes, you might be preventing someone else from having access. The studio reserves the right to cancel your membership if there are frequent cancellations or reschedules.
All cancellations or reschedules must be made at least 24 hours prior to the scheduled lesson via email (celia@celislattery.com) or text (617-694-0634) or the lesson will be marked “missed” and it will count as a lesson completed.
As long as adequate notice is given, students may reschedule to another time slot if one is available.
If the instructor must cancel due to illness or travel plans, make-ups will be scheduled at a mutually agreed upon time.
TARDINESS
If you are late for a lesson we will work for the remaining time of your slot. If you are more than 20 minutes late your lesson will count as “missed” and it will count as a lesson completed.
PAYMENT METHODS
All lessons must be paid for in advance. If you cancel a lesson after the 24 hour cancellation window, you will be charged for that lesson. We require a credit card or debit card on file for easy payment processing.
Drop In Lessons will be charged when the lesson is booked
Monthly Payments will be charged on the 1st of the month
By submitting your card information you authorize Celia Slattery Voice & Performance Studio to charge your card with payments related to lessons, workshops, classes that you sign up for.
AGREEMENT
As a Student and/or Parent of a Student at Celia Slattery Voice & Performance Studio you agree that your enrollment in a program, lesson or event confirms your agreement and understanding of the following listed above in this document and listed below:
You are a willing participant in voice lessons or other events with Celia Slattery Voice & Performance Studio.
You agree to hold harmless and release from liability Celia Slattery Voice & Performance Studio, Celia Slattery, and any representative thereof for any action, claim, or damage that may arise as a result from the Student’s participation in voice lessons or other related events.
You give permission to any authorized representative or sponsor of Celia Slattery Voice & Performance Studio to obtain service of and/or advice from an available physician or other medical personnel for the student in case of illness or injury, including any necessary transportation for such emergency care.
You agree to assume all responsibility for any costs associated with such medical care.
You agree that any audio/photo/video material taken by Celia Slattery Voice & Performance Studio may be used for promotional purposes. Any objections to the use of your image must be submitted via email to admin@celiaslattery.com and confirmed by Celia or Studio Administrator.
CONFIDENTIALITY
We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to process your registration. We do not sell or redistribute any information.
CONTACT US
Studio Email: admin@celiaslattery.com for questions re: payment, scheduling, enrollment, all studio matters
Celia Slattery: celia@celiaslattery.com for Questions re: coaching and lesson content, last minute cancellations
Celia Phone: 617-694-0634 Text/Call in emergency cancellations
